Education FAQ PDF Print E-mail

 

General Questions

Registration Questions

Credit and Refund Policies

   




General Questions


How many students are in a class?

We pride ourselves on individualized attention; so most of our classes allow a maximum of 12 students.

How long do classes run?

Generally classes meet for two to three hours. Classes are held for 6, 8 or10 weeks. Check individual classes for dates, times and locations.

How do I find out more about the instructors?

Each instructor has a bio webpage on the PAL website. Many instructors have their own websites that are linked from their bio pages. Click here to view a list of Instructor bio pages.

How do I contact an instructor?

Check the Instructor bio page for the instructor. You may also look up his/her class description in the online registration system, then click on the instructor name to find contact info.

Where is my class located?

Classes in Studio One, the Paint Studio, and the Print Room are held at our main site at 668 Ramona Street, Palo Alto, CA 94301. Studio One is located on the first floor. The Paint Studio and Print Room are both on the second floor.

Art classes are also offered at the Studio at 1027 Alma Street, Palo Alto, CA 94301.

For directions and parking information, please click here.

Do class fees include art supplies?

Class fees do not include art supplies. Exceptions include some childrens classes, summer kids camp, and some workshops. If a material fee is listed for the class, it is payable directly to the instructor on the first day of class.


What art supplies do I need for my class?

Click here to find the list of supplies recommended for your class. Supply lists are also available at the PAL Office. If you wish to receive a supply list by mail, send us a SASE with your registration form.

Where can I purchase art supplies?

University Art in downtown Palo Alto is the nearest supply store to the Art League; you can also find supplies at Accent Arts on California Avenue. A 20% discount card for both of these stores is included in an annual membership at PAL.


Is there an extra class fee for the model? Should I tip the model?

Model fees are not included in the price of a class. Estimated fees are listed in the catalog--fees vary depending on the number of students in the class and model usage--and are payable directly to the instructor on the first day of class. Model tipping is at the discretion of the student.

 


 

Registration Questions


Can you hold a space for me in a class,  and then I'll pay the class fees later?

Space will be reserved upon full payment of fees. All fees must be paid at the time of registration.

Why should I register early? Why shouldn't I wait til the first day of class?

If you register during the early bird registration you will receive 5% off of the price of your class or workshop. Because of our emphases on small classes, please register as early as possible. The class you want may be full before the first meeting. Although we strive to keep our minimum enrollment very low (5-6 students), classes may be cancelled prior to class start date if minimum enrollment is not reached.

Can I try out, or drop in to a class?

Space permitting, students may attend some classes on a drop-in basis for a fee. Call the Office to find out which classes will allow drop-ins during the quarter.

How to I drop-in to a class?


Drop-in cards are issued at the PAL Office. The drop in fee for a class without a model is $25. The fee for a class with a model is $35. Bring your pre-paid card to class and present it to your instructor.

Can non-members enroll, or is it just members only?

Class and workshop registration is open to members and non-members.

How can I find out if a class still has space available?

Check the online registration system , which displays the number of openings currently available in each class, or call the PAL Office.  

Can I enroll in a class that has already started?

Yes, if there is space available.

 


 

Class/Workshop Credit and Refund Policies

 

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What happens if a class is cancelled?

Although we strive to keep our minimum enrollment very low (5-6 students), classes may be cancelled prior to class start date if minimum enrollment is not reached. If the Art League cancels a class, a full refund will be issued. You may also opt to transfer fees to another class, at no extra charge.

I want to withdraw from a class. Can I get a refund or credit?

A $15 handling fee will be charged if a refund is required after registration and up to one week prior to the beginning of a course. If a student drops a class less than 5 business days prior to the start of class but before the second class, the student may transfer to another class or withdraw and receive a credit (less the pro-rated fee for a class that was attended) valid for 6 months to be used toward another class, less a $15 administrative fee. After that, no refunds will be honored. Refunds will be issued by check only.

Can I transfer to another class?

Students are allowed to transfer to another class prior to the second class meeting (provided there is room in the class being transferred to). A $15 administrative fee will apply.

I want to withdraw from a workshop. Can I get a refund or credit?

A full refund, less $15 administrative fee, will be issued if a cancellation request is made no later than one week before the workshop is to begin. If a student withdraws less than 5 business days before the start of the workshop but before the workshop begins, a credit will be given less a $15 administrative fee. Credits issued for classes are valid for 6 months from the date of issue.


 

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